Add field button not working

Briefly describe (1-2 sentences) the Bug you’re experiencing: When I go to customize tasks on my board and select the “add field” button, the button is clickable but doesn’t add any additional fields. It only lets me toggle on and off these fields: assignee, due date, tags, projects, and dependencies.

Steps to reproduce:

Browser version: Google Chrome Version 89.0.4389.82

Upload screenshots below:

Hi @Christy_Center I have just tried with one of my project and no issue.

Quick question can you check you haven’t somehow been made “Comment Only” on that project?

Jason.

1 Like

Hi @Christy_Center, welcome to the Asana Community Forum :wave:t2:

Second to what @Jason_Woods has mentioned, could you please confirm if you are a Guest or a Member in the space? It is expected that Guests cannot create new custom fields.

Looking forward to hearing back from you :slight_smile:

@Rebecca_McGrath this is not the first time people mention it, and having a button that does nothing is really bad design, it should be considered as a bug cc @lpb our UX expert :slight_smile:

1 Like

I am definitely not comment only because I own the board.

@Christy_Center,

This would be the most likely thing for you to check:

If your login email domain name (e. g., christy@gmail.com) doesn’t match the organization’s domain name (e. g., company.com) then you’re a Guest and that’s why you can’t access the feature.

Larry

2 Likes

Hi @Christy_Center, just checking in to see if you have any updates here :slight_smile:

Hi @Christy_Center, as I haven’t heard back from you just yet, I’ve gone ahead and moved this post to the #bugs:closed category. Please feel free to reach back out if you’re still experiencing this issue :slight_smile:

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