When I hit the ‘add field’ button within ‘Customize’, nothing happens. Why??
Hi @anon4589323, thanks for reaching out!
when you select “+ Add field” in the Customize sections, a pop window with the option to create custom fields should appear. In order to solve this, I recommend you checking if you have edit access to the project. Also, please note that if you are currently a Guest in the Organization, you won’t be able to create new fields.
I hope this helps! but please let me know if the issue persists!
This is really a UI bug. The button should appear in a disabled state when you’re a Guest or otherwise not allowed to use it (it does not) and ideally have a tooltip on hover explaining why you don’t have access.
Would you consider moving this the Bugs or Feedback category?
Thanks,
Larry
Hi, Larry,
I am not sure if I am a member or a guest, but I could easily be made a member.
Is this feature only for paid accounts? If my account is free, could members also not make custom fields?
-Benji
Yes, @anon4589323, I’m afraid custom fields are only for members of paid accounts.
Larry
I am having this same issue even though I am the owner of the project where I am attempting to add custom fields.
Welcome, @Boudicca_Cerese,
If you’re sure this project is in a paid plan, then perhaps contact support:
https://forum.asana.com/t/new-how-to-contact-support-thread/87842
Larry