We use forms that then create tasks within the organization. So things like IT requests, design, website updates etc. It helps us collect all the relevant info needed for the task, while allowing project managers to assign them to individuals once the request comes in.
But to access the forms, people either need to receive a link (and save it somewhere else) or go hunting for the form link in the project form. It would be great if form links could be pinned somewhere (left nav? under favorites?) so that all team members could access them more easily.