I think others experience the same issue as I do which I can find in the post called “Slack integration in custom rules breaks daily”
Since that topic is closed, I am writing here.
The slack integration works well until yesterday 07/27, yet starting from this morning, all the rules involved the slack integration broke and asked me to “reconnect”, which I did, and it did not help. Also, even I reauthorized the Slack, it does not help. Please see the screenshots below. This really affects our daily work. I hope someone can help us as soon as possible. Thank you!
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Welcome, @Sophie_Kamiki, and sorry to hear this.
@Forum-team, I saw another post about this in the Ambassador Slack. Could you escalate?
Thanks,
Larry
And I am that person who posted in the slack! I am on an endless loop of trying to connect Slack to a rule. It broke, and every time I try to reconnect, I get stuck. I tried recreating the rule too and that is not working eitehr.
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We are having the same issue. Keeps asking for us to re-authenticate and we do but still not working
Same experience here. All rules that were using Slack were working fine yesterday (7/27) but today (7/28) they are all broken and the re-authentication of Slack does not fix this either.
Update: Although the rules appear to be broken in Asana (still have the fix rule prompt associated with them), I am still receiving the Slack messages from the rules.
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Same here. I was able to fix this issue for a short period of time and now it’s broken again and the reauthentication of slack does nothing.
I’m experiencing the same issue as of this morning, 7/28! Tried to reconnect Slack, recreate rules, authentication – I’m stuck in a loop 
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Same issue. Tried de-authorizing the Asana app in Slack and then re-authorizing (after jumping through weird IT hoops). Finally got it re-authenticated. I was able to re-add the Slack specific parts of my rule - and Asana did send a message to Slack saying that a rule was added. But after saving the rule, it still showed an issue. When I went back in to edit the rule, it still says “User authentication not found” “Connect to Slack”. And I tested the rule and it does not send the intended message to Slack.
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Hi everyone, I sencerely apologize for this, escalated and reported.
Will provide an update once I receive any updates. Thank you so much for your patience and understanding. 
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Hi everyone, thank you for your patience.
I’m happy to share that this issue has now been resolved.
The Slack rule authentication error was caused by a recent change and has been fixed. You should now be able to connect Slack to your rules normally without encountering the incorrect authentication error. Thank you!
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