Hm yeah true I am not getting the mark as read either. Usually mark as ready basically means archiving for me as I would not have to keep it in the inbox.
If I have something else I want to work on for a task I will assign a task or subtask directly to keep the inbox clean.
Asana provides “Archive Notification” (shortcut E, also shows as the archive box icon) command for something that is “Mark as read”. This marks as read and moves the notification to archive.
I don’t want to archive these notifications. I would like to mark all as read, but the only way to mark these as “read” is to click it and wait 5-10 seconds. Ridiculous. Asana please bring back Mark as Read feature.
I used to be able to dismiss the browser notification dot by clicking the " … " button in the Inbox subject list, but now that doesn’t work, meaning I can’t tell if new messages have appeared because the dot is always in the tab title. Any update on marking messages read? Seems kind of like a pretty basic functionality from 1990s era email…
The OP was written over a year ago and the product has changed but the help cited that you can “mark as read” appears to be a documentation error (cc @Forum-team).
When you click any notification you’re marking it as read, but the only way to do this in bulk is also to archive all (Over flow “. . .” menu > Archive all).
Note that from time to time, I’ve run into a bug which usually resolves within a day or two whereby I can’t get rid of the dot even though I’ve clicked all new notifications; it sticks for some reason. Though Archive all and a refresh sometimes helps.
Thanks for flagging, @lpb ! The recent updates to the inbox are part of an A/B test. If we decide to launch the updated version, the guide article will be updated too. I’ll share this feedback with our product team
Is there any update on this? I’m still having the same problem that the people above have noted. It’s a simple thing but would reduce a lot of friction for me. Greatly appreciated if you can address this please. Thank you
Me too - it makes the experience not fun. This is an expensive software package - can we make the items that have been read, update to read automatically after you have read them pls!
@Emily_Roman is there an update on this feature? I manage my team of 8 colleagues through ASANA and waiting for every message in the inbox to mark unread those 10 seconds accounts for hours of lost work on my side! Please give us the iption of marking the message as read or to adjust the time ASAP!
Are there any updates on this issue? With the most recent Asana update/refresh, all of my old inbox messages have been marked as “unread” and the orange dot under notifications is permanently on/will not clear. Since I will never manually go through the thousands of messages in my Asana inbox to mark each individually as read, this has broken the utility of Asana for me.