Hi,
Created a Webhook in asana to trigger whenever a project is created. It was working fine till last week.
Below is the error message we get,
{
“events”: [
{
“action”: “sync_error”,
“message”: “There was an error with the event queue, which may have resulted in missed events. If you are keeping resources in sync, you may need to manually re-fetch them.”,
“created_at”: “2022-08-05T10:22:10.400Z”
}
]
}
We have built a tight integration with asana and power automate, because of this issue we are losing the production data.
Checked the asana outage status it seems fine. Not sure how to proceed from here.
Kindly pour out your suggestios.
Hi @anon46001914,
Hmmm, these sync_errors used to be pretty common but the Asana API team put a huge amount of work into rebuilding parts of the whole webhook infrastructure, and since then, these errors have been virtually non-existent for me (aka Flowsana) and I know other devs also. So I’m surprised to see this error rearing its ugly head!
@Andrew-asana any thoughts on this?
This issue still seems to exist. I’m also using Power Automate. I set up the webhook and it responded to the heartbeats for a couple days until I got the sync error which killed the webhook because of the 24 hour limit. Is there a fix for this? I will also be using this for a tight integration of production data that needs to be consistently in sync.