Hi there,
I’m experiencing an issue with the Asana desktop app, and I believe it might be related to Windows 11, as everything worked fine on Windows 10.
When I receive email notifications and click “View Task,” Asana opens in my browser instead of the desktop app. In my settings, I still see a “Download” button – as if the web app doesn’t recognize that the desktop app is already installed: Screenshot by Lightshot.
Meanwhile, in the desktop app, I only see a button linking me to change settings in the web version: Screenshot by Lightshot.
It’s driving me crazy 
Any ideas on how to fix this?
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Welcome to the Asana forums @Filip_Kłodawski 
What browser are you using? This has something to do with “Protocol handlers” and may be something that just needs to be reset. Without resetting your entire browser here are some things to try
Step1: When you receive an email notification and click “View Task” and it open up in your browser go to the “Settings” then “Apps”
Hit the drop-down icon and deselect “Open links in the the Asana desktop app” DON’T select it again. Close out of the browser. And follow Step1 again, but this time select “Open links in the the Asana desktop app” and then click on “Launch app”
Hopefully at some point you should get the below prompt
If that doesn’t work. Knowing what browser, you’re using will help significantly. From the screenshots I’m using Edge which is very similar to Google Chrome.
You can also try to reset Asana website settings. You can do that by going to the Asana website in your browser
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Go to website.
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In the address bar click on the “i” symbol (HTTP site) or green pad lock symbol (HTTPS) site.
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Click on “Site Settings”.
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Click on “Reset site settings” at the bottom and click reset.
If none of that works as a last resort I would backup your settings, bookmarks..etc for your browser and do a factory reset to whatever browser you’re using. Let me know if any of the above works for you.
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