View email attachment in Asana on iPhone?

Re using Asana app on my iPhone: when I open an email attachment, it says ‘open file’ but then it goes to a blank screen with no option other than to select ‘done’. Any tips?

Hi @Melanie_Szeto and sorry for the late reply here.

Is this happening while trying to view different attachments or with a particular one?
Could you please share a screenshot of what you’re seeing?

Looking forward to your reply!

It happens for all attachments when viewing in the Asana app on my iPhone.

Hi @Melanie_Szeto and thank you for the follow-up!

I wasn’t able to reproduce this myself but I’ve gone ahead and filed a task with our Development Team to investigate this issue further. I’ll make sure to keep you posted as soon as I have an update on this topic!

In the meantime could you please confirm your iOS version?

Looking forward to your reply!

The iOS version is 12.3.1