Briefly describe (1-2 sentences) the Bug you’re experiencing: I have a staff member experiencing issues where when she is writing a comment, it’ll delete before she posts it. Then, she re-types it, and the old comment comes back. Also when she’s adding due dates or assignees to a task, and it just deletes what she input. Sometimes it comes back, but other times she has to input it 2-3 times to get it to stick.
Steps to reproduce: It has just been happening over the past 2 weeks.
That’s unusual. Is there any chance she has 2 or more browser tabs and/or instances open, and she might be looking first at one, or the other? That might create similar behavior.
Otherwise, assuming she’s already closed and relaunched her browser, I would recommend you capture some live behavior (using e.g. Snagit) and post it here. Otherwise it may be tough to figure out.
I am experiencing the exact same thing only over the past 2 weeks also. Same Chrome browser. I write a message/description out and it jumps to when I had nothing there or what was there previous. And if I wait a minute it comes back.
I managed to capture it doing it once with typing in description then disappearing. I have it in MP4 here.
It does this with pinning comments/writing comments/archiving inbox. Only happens sporadically not all the time. Probably 3-5 times an hour if I had to make a guess.
Hi Rebecca - Apologies for the late reply. It seems to have resolved itself in the last week. I haven’t had anymore issues so far. Thank you for checking back in!
