Unable to download files

when clicking on and attactment (for examle an email) one of my users experience that the file does not download so here is able to click on it and reply to the email. Instead a dialogboks appears saying save as

Problem solved - it was a setting in crome-advanced-downloads where i should change the setting “ask where to save every download”

thanks to @nhl-data for quick reply

I’m glad is solved now, @Rasmus_Slot_Nielsen! and thanks for sharing the solution here! It will be helpful for other customers as well :slight_smile: