Unable to download files from asana

Whenever I try to download on the desktop version it simply open up the files. The videos i can download from the 3 dotted lines on opening but the images there is no such option. This has started in the last few days. Please help me on this can be rectified.

Welcome to the Asana Community Forum @Sanjana_Desai!

I recommend checking the troubleshooting steps and if that does not help reach out to Asana Support and they should be able to assist :slight_smile: