When setting up an project, the only way for our team members to not be flooded with emails is to turn off all their notifications and turn it back on after I give them the go ahead. However, if there are other projects that are running for which they need these email notifications, the “turn it all off” workaround is not helpful. They are also notified the instant a change is made.
Can a feature be added where the project administrator can turn off notifications to everyone on the project? Can there be a setting where we have a 30-second to 2-minute delay before a notification is sent off (kind of like an email outbox delay) in case I’m not done updating the task.
Correct re: notifications about a task being assigned to them.
I do assign the task as the last step, but when assigning a few hundred tasks+ at once, that takes some time and some team members who have multiple tasks are still dealing with dozens of emails randomly pinging and burying other emails while assignments are still being doled out.
I am experiencing the same issue with my staff. Been troubleshooting this issue for weeks and can’t locate anything that has worked. Has anyone responded back to you with a helpful solution? If so, I would love to hear what that resolution was. Thanks!
Unfortunately there is no way for the project admin to manipulate the notifications on behalf of the team members. The recommended workaround is to notify the team via email or chat to turn off their notifications while the project admin assigns tasks and then to notify everyone when to turn it back on.
For clarification once again; is Asana capable of only sending a notification when someone does an @mention with no other notifications sent to them? It is not the project admin who is changing these notification preferences (as you mentioned in your email below), it is each of my staff members doing it in their profile. However, Asana is incredibly misleading in that it makes us believe that they can change their settings in their profile to only receive @mentions and no other notifications, however, everything they have tried, has failed. So, we are trying to establish is Asana is even capable of sending ONLY @mentions notifications. We are currently looking into other project management software’s as this feature is imperative to us and we need to understand what Asana’s actual capability is when it comes to notifications. So, can or cannot, Asana send ONLY notifications for @mentions and nothing else?
I believe you can filter your Asana Inbox to only see @-mentions, but if you rely on emails you’ll still receive the rest. @lpb@Arthur_BEGOU@Richard_Sather what do you think?
It’s not clear to me, @Michelle_Ludwick, when you ask about Asana “sending notifications” if you’re referring to 1) receiving a notification in your Asana Inbox, or 2) receiving an email notification.
Profile image > Settings > Notifications > Email notifications is of course only about emails sent; unchecking a box here won’t prevent the notifcation going to the Asana Inbox.
Thank you for your follow up email. It is the Outlook email inbox that we are referring to, not the Asana inbox. The issue we are having and question that till remains open, is that my staff have unchecked their email notifications to ONLY receive @mentions. However, they are still receiving emails in their outlook for task assignments and dates assigned on their tasks. They don’t want to have to shut off ALL notification because they do still need to receive @mentions but don’t want to be overwhelmed with the task assignment and date notifications in their Outlook inbox. They have unchecked all activity and checked @mentions but continue to receive all the other activities as well despite being unchecked. So, we are trying to understand if it is even possible to receive ONLY @mentions in their Outlook and nothing else. I have enclosed a screenshot of the area that has us believe it is possible, however, even though checked, they are still receiving everything in Outlook emails.
Thanks in advance for any assistance you’re able to provide.
It sounds like it’s not working the way Help describes it and the way I understood it. You can Try these troubleshooting steps, then please 1) Report your problem by going to Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to www.asana.com/support (make sure you are logged in to Asana) > click the chat icon at the bottom right > type “speak to an agent” > click “Yes” > click “Something Else” > click “Create a support ticket.”
I am developing an integration with Asana, and I have created a “Test” project.
When I create example (sub)tasks in the Test project and assign the tasks to individuals, those individuals get notifications that they have been assigned to the task.
I can change the notification settings for members of Asana projects, but none of these individuals getting (sub)task-assignment notifications are members of the project. Still, they get notified when (sub)tasks are assigned to them.
Feature request: add the ability to disable all task-assignment notifications for a project. This feature can be very useful for developers who are working with “test” projects.
Unfortunately this workaround doesn’t work if you are using roles in templates, as it assigns everything immediately. I’m trying to get my colleagues on board with using roles to save them from needing to assign all tasks in a project manually, but there is some hesitancy because they don’t want people getting notifications about projects too early in the process.
In this case, it would be really helpful to have an option to turn off notifications until the Project Manager is ready for the job to go into production. Not a dealbreaker by any means, but certainly a hurdle.
Understood. To me, if you are using My Tasks properly (with auto-promotion) it shouldn’t be too much of a problem. yes you are notified about many tasks, but you can quickly archive those notifications (using “e”) and bulk move them In Later in My Tasks. It might actually be a good thing, you could realise “wait I am off the whole month of May, I need to tell the project manager”).
