I am trying to save a Task as a Template but when I click on the 3 dots I only see Project and SubTask…FYI, I have no templates saved on this project. Thanks in advance!
Welcome, @Rick_Melnyck,
First, are you clicking the “. . .” menu in the task detail pane, here?:
You may not see the “Convert task to template” option shown above if:
- You are not on a paid Asana plan
- You are a Guest, not a Member; that is, if your login email domain name does not match the org’s domain name.
Hope that helps,
Larry
Thanks for the reply Larry! We are on a Asana business plan and I am a member…
And yes to your first question…
@Rick_Melnyck, I imagine you have edit access to the project, but in case you have Comment-only access to the project, that would explain it.
Since I can’t reproduce your problem, I recommend you email support@asana.com after verifying the troubleshooting steps at Asana supported browsers and troubleshooting steps | Product guide • Asana Product Guide. I hope you get better help there (!) and it would be great if you report back here what happened.
Thanks,
Larry
Will do Larry and thanks again!