Briefly describe (1-2 sentences) the Bug you’re experiencing:
One of our staff members is unable to attach documents and receives an error message when trying to do so. She has restarted the browsers and cleared the cache as well.
Steps to reproduce:
Browser version: Chrome and Microsoft Edge
Upload screenshots below:
Usually in that case it is suggested to contact the support directly with the exact error message.
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to asana.com/support
Click the chat icon at the bottom right
Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
[Contact support]
2 Likes
system
Closed
25 June 2021 21:26
3
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