Trial 2: "Automating Reception Work Using AI"

I’m thinking of applying “Automating Reception Work Using AI” to my department.
'll try setting it up. Any advice would be appreciated.


What I want to achieve with this trial

  • Input: Write a question in the description field of the inquiry task
  • Processing: Search for information related to the question in another project (database)
  • Output: Write a response in the comment field of the inquiry task

This might be helpful.


I tried it.


||
” Your job is to determine whether the new task is similar to existing tasks in the specified project.
If the task may be similar to other tasks, please leave a comment on the new task and reference the task.
Review the newly added task and check the tasks in the ‘@83-Trouble List 1’ project to see if there are any similar tasks to this request. Once you’ve done this, narrow down the list to five or fewer tasks in order of relevance. If you find any potentially similar tasks, please post a comment on the new task with links to the similar tasks you found (or all of them, if there are multiple).”


||

||


Intuitively, I think it went well.
I think it simply meets my expectations.
(I’ve tried it a few times, and it seems to use about 5,000 credits each time.)
(Perhaps it’s because I’m referencing another project (with 700 tasks)?)


Reference 試行2『AI を使って問い合わせ受付業務を自動化する』

@Ka_Nishiyama I am curious, is it able to access all of the relevant tasks with the “Let AI decide” setting? (And not just the 200 with the final option)

You ask it to check for duplicates, but why isn’t that a condition you check for? Now you’re only asking this in instructions. Asking this in conditions should allow you to tailor your response options with pre-written text applicable to the situation. As otput takes 5x the credits of input, limiting the amount of text it produces and actions it takes should save a lot of credits.

I think the AI should be trained on Asana functionality, so I don’t think there is a need to supply it with the link.

Also, the link won’t be accessed if you don’t enable web access, but that will take more credits.

Can you test the following (or a variant of it to your liking) and see what that does for credit consumption using the same model and settings? I have tried to optimise to only use AI where it is actually needed.

1 Like

@Jan-Rienk , Thank you for your advice.

(I have replaced some of the screenshots.)

  1. The contents of this trial are as follows:
  • Compare the new task with all tasks in another project
  • Compare and identify similar tasks (multiple)
  • Write similar tasks in the comments of the new task, in order of similarity
  • If no similar tasks were found, write a comment to that effect
  1. The results are as follows:
  • Overall, the trial was successful. (Further improvement is required for full implementation.)
  • Confirmed that it is possible to reference another team’s project
  • Understood how to write guidance for the AI
  • Understood that AI responses vary depending on the AI ​​model
  • Understood that AI responses vary each time
  • Learned how much AI credits were used. (This was repeated multiple times, but it was generally around 2,000 to 5,000.) (We estimate that the number will be higher due to referencing another project.)