Teams Integration: trouble querying existing tasks or projects when trying to add new tasks or comments

I’m at a new company and have been a Slack and Asana power user - that integration worked pretty consistently. My new company uses Teams, but the integration worked only a handful of times and now it won’t work any longer. I am able to login to Asana when using Teams that isn’t the issue. But when I try to add messages as comments to existing tasks in Asana it won’t pull anything up. Additionally, if I try to create that message as a new task in Asana it won’t pull up any projects. I’ve even tried to submit it without a project and it goes into a black hole somewhere because I can’t query any results when searching in Asana directly. How do I fix this? It’s a MASSIVE pain to not have this integration working.