Team Members Who Are Deleted Are Still Showing

English Forum Tips and Tricks
2

Hey @Juice_Group!

It’s possible that you removed them from a team (in a free Organization), but did not remove them from the Organization itself. If that’s the case, they may not show in any teams, but will still appear in the typeahead when you’re assigning tasks.

To fully remove these members from your Organization, simply follow the steps below:

  1. Access any team’s Settings from the sidebar: How to Create, Join, and Manage teams in Asana | Product guide • Asana Product Guide
  2. Navigate to the Members tab
  3. Invite this person you want to remove: How to Create, Join, and Manage teams in Asana | Product guide • Asana Product Guide
  4. Immediately after inviting, find their name in the Members list, and use your mouse to hover over their name
  5. Click Remove
  6. Then, click Remove Access
  7. Finally, click Deprovision

Note that it is 3 clicks: Remove > Remove Access > Deprovision

You must click all 3. The second click removes the person from the team, and the third click fully removes them from your Organization. If you need to, you can also have a look at the GIF in this article: Setting up an organization in Asana | Product guide • Asana Product Guide.

Hope this helps! :slight_smile:

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