Task templates have several bugs

[Alexander_Puhl]

I have a template task. I updated its subtasks but then when I went to create a new task based off that templates, the subtasks were still using the old list of subtasks. I then deleted the template task and recreated it. But now when I go to create a new task, I see both the old template task and the new one.

I’m now trying to look for the old template task using advanced search and I can see the one that hasn’t been deleted, but I cannot find the one thats been deleted. It’s really starting to make a mess of things.

How do I find the deleted template task so I can permanantly remove it from the list of task templates when creating a new task?

[Alexander_Puhl]

I have also tried doing an advances search for all deleted tasks for today and nothing is showing up. Even when I create a general test task and delete it, not even that will show up.

[Alexander_Puhl]

This is what I’m trying to clean up… One of these tasks was deleted but I can’t find it through the advanced search.

[lpb]

@Alexander_Puhl,

A project’s task templates are all found here in Customize > Task templates:

Hover any existing task template for an overflow menu; click it to see a menu with the Delete option.

If that doesn’t address your issue, Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry

[Alexander_Puhl]

Okay I see, thank you so much @lpb.

I see where I got confused. I created these template tasks in project A. Then I created a project B board to consolidate them all and not clutter up my project A board. When I then tried to update and clean up my template tasks I was trying to manage them in my project B board and they were not in Customize > Task Templates when I needed to go back to my project A board. Now I see them all under Customize > Task templates.

Hopefully that wasn’t too confusing on how I got confused lol

[lpb]

@Alexander_Puhl

that wasn’t too confusing on how I got confused

I followed that completely, and can totally see both how that happened and led you down that path; insidious! Very glad you figured it out.