Subject of emailed task not setting task name

I have a weird issue with a project. I have a rule set that if I create a task through a form, it will set the task name to a field we enter on the form. If I send an email to the project it loses the task name (or doesn’t set it from the email subject). Have you seen this issue before? I even disabled the form rule and it still does the same thing. I can only find them in asana by searching for test that is in the description.

@Jonathon_Bailey - have you tried emailing tasks to other projects? Does the issue occur there as well? The relevant reference guide is here in case you haven’t seen it already.


I’d recommend you try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.