Stuck in a loop trying to merge accounts

Briefly describe (1-2 sentences) the Bug you’re experiencing:

I am stuck in a loop trying to merge accounts. I took a video of it here:

Steps to reproduce:

See video

Browser version:

Brave / Chrome

Upload screenshots below:

@Julien_RENAUD played a lot with this feature, maybe he can help…

What is the solution? Seems like a bug to me. I don’t know how to contact someone at Asana to get it looked at.

@Rebecca_McGrath might jump in, you can also contact the support How to contact our Support Team ✉

1 Like

Hi @Tim_Wayne, thanks for flagging this

Please try the troubleshooting steps here to see if any of these help! Please let me know if they do :slight_smile:

Hi @Tim_Wayne, just checking to see if you’ve had a chance to try the troubleshooting steps listed above! :slight_smile:

Hi @Tim_Wayne, as I haven’t heard back from you yet, I’ve gone ahead and moved this thread to the #bugs:closed category. Please just reach out if you still need assistance here :slight_smile: