Status Update edits are not reflected when exporting Portfolio to CSV

Bugs Current Bugs
#1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When editing an existing status update in the Progress tab of a projects, these edits are not reported in the portfolio csv export. Original version (before edits) gets reported instead.

Steps to reproduce:
To edit a status update:

  1. Go to Progress tab
  2. Next to the status update, click on … then 'Edit status update
  3. Make edits, then click on Save Changes

To report the portfolio status:

  1. Go on the portfolio Projects tab
  2. Click on the arrow next to the portfolio name, then Export and then CSV
  3. Save the CSV file

Browser version:
Google Chrome Version 85.0.4183.121 (Official Build) (64-bit)

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#2

Hi @Pasquale_Guaglianone, welcome to the Asana Community Forum!

I followed the steps but I wasn’t able to reproduce the issue on my end. I see the last status update in the “LATEST STATUS UPDATE” column when I open the CSV file in Numbers in Mac.

In order to investigate this further, could you please confirm this information:

  • Are you experiencing this issue with a specific project in your Portfolio or all projects?
  • Have you tried to export your portfolio from a incognito window and the issue persist?
  • Just to confirm, is the status you are expecting to see in your CSV the one you post in your Project or in your Portfolio?

Looking forward to your reply!

#3

Hi @Emily_Roman,

I am experiencing this issue at portfolio level, my expectation is to see in the CSV the updates posted in each project Progress tab.

If it helps to reproduce the issue:
a) if I post the update and do not edit it anymore, the export works correctly and “LATEST STATUS UPDATE” column includes the latest update
b) if I post an update and then edit it, the export works incorrectly and “LATEST STATUS UPDATE” column includes the original update (without the edits)

Unfortunately I cannot test on a incognito window, I access Asana through corporate SSO and that does not work on incognito window.

Thank you!

#4

Thanks for confirming this information @Pasquale_Guaglianone! I was able to reproduce this issue when updating the name of the project status sections. When I export the Portfolio status, the sections are not updated.

I’ve gone ahead and escalated this bug to our development team. I’ll get back to you as soon as I have an update.

Thanks again for your report and please let me know if you have any questions in the meantime!

#5

Hi @Emily_Roman is there any update on this bug? When can we expect it to be fixed?

Thanks!

#6

Hi @Pasquale_Guaglianone, unfortunately I don’t have a exact date but I see this bug has been prioritized and our team will work on it soon. I’ll let you know as soon as I have more details.