My team has been using Asana Premium for a long time now. We are considering a downgrade to the free basic version. I know how to downgrade, and I know that “no data will be lost” if we downgrade. But I still have specific questions. For example, we use dependencies on our tasks and subtasks. After we downgrade, if we duplicate a task that has subtasks that use dependencies, would those dependencies copy over? Would we still be able to check off subtasks that use dependencies?
Second question-According to the list where you can compare features of different price points, Premium users have access to custom templates. Basic users do not. But when I go to the 3 dots at the corner of one of our tasks (in Premium) and try to click “convert task to template”, it won’t let me, and a window pops up that says “Task templates is a Premium Feature”. But we have premium now. So why are we getting that pop up?