We are currently trying to switch our current project management platform over to Asana. We currently have Asana set up, they must have used it in the past because several users are a part of teams already. But they haven’t used it in awhile. We can not figure out who the main admin is for the organization. We’d like to clean it up, many of the users are no longer with the company.
Then we want to switch to premium. Everyone in the organization doesn’t need the premium features. What I am trying to understand is, if we upgrade to premium, is it done by the number of people we want to upgrade in the organization or how many teams we want to upgrade.
I am trying to figure out the best plan for us to upgrade to. I have been unable to reach anyone in Support or Sales. I keep getting bounced around and I am not able to get a definitive answer. Any guidance would be helpful! Thank you!