Sending A form Submitter an Email via Outlook

[Richard_Sather]

Hi @Caroline_Valerio , have a look at this:

Outlook send email rule issue

I opened up a ticket regarding this issue, and below is what the representative told me: "If I understand correctly, you’re trying to send an email to the form submitter when an approval task is completed, but the “Task Creator Email” variable isn’t returning a valid value. From what you’ve described, this is likely because in Asana, the “Task Creator” typically refers to the person who created the form itself, not the person submitting it. That’s why the variable is showing “[No value].” Here…

Hope it helps!