Sandbox Account - Custom Fields

Developers & API
#1

Hi,

We’ve created a sandbox developer account as mentioned here (https://developers.asana.com/docs/developer-sandbox). The reason for creating this sandbox account (instead of our free user account) is for integrating the API of Asana. Recently Asana decided to make custom fields for tasks a premium feature and we thought that creating a developer sandbox will give us access to this premium feature. As the above link states:

An Asana developer sandbox consists of a temporary Asana domain with limited users. It is essentially a standard Asana account where you can test premium features during development.

During the setup of this sandbox account we also had to select the features required:

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Despite selecting the premium level that allows custom fields. I am still not able to use these custom fields on this sandbox account.

Are there any other other actions that need to be fulfilled?

Louis

#2

Hi,

Do you get a specific error? To debug your code I could invite you on my own demo account with custom fields.

#3

Hi,

I basically just get " [402] Custom Field Settings are not available for free users." when requesting project custom fields. When requesting workspace custom fields: “[402] Custom Fields are not available for free users or guests.”

endpoints https://developers.asana.com/docs/get-a-projects-custom-fields and https://developers.asana.com/docs/get-a-workspaces-custom-fields respectively

Louis

#4

Hi @Ross_Grambo, any thoughts as to what might be happening?

1 Like
#5

I know sandboxes are still a fairly manual thing, so I suspect the person that set it up just messed up.

You should email the person who sent you the information and let them know you’re not in premium.

#6

Well the other issue is that there’s no specific contact person.

You can apply for the sandbox account through a form, which just results in a document that needs to be signed. You just sign that and then you get the account. It’s an automatic process. Therefore I’ve posted on the forum here and I’ve sent a message on https://asana.com/sales as this seems to be the only point of contact…

#7

Ah sorry about that. :frowning: Sandboxes are a fairly new thing so the process has been changing.

Could you give me your workspace id? And/or dm message me the email you used to signup?