I have a rule that sets a few custom values using AI each time a new task is created. It works well at the task level, but does not run at all on the subtask level. It’s my understanding that the setting “Run on subtasks” only applies to the first level subtask; although, it isn’t even applying to first level subtasks in my case. My particular field data needs to apply to every new subtask created. Any ideas or workarounds?
@Elly_Chappell, what trigger(s) are you using?
I ask because the trigger Task is added to this project will not fire on subtasks unless the subtask is promoted to be a parent-level task in the project.
You can get rules to fire on subtasks using other triggers like Start date is changed, Due date is changed, Comment is added, Task is assigned, Assignee is changed, etc. Basically anything related to the metadata of the subtask itself.
Alternatively, you could use a tool like Flowsana (not affiliated) to trigger logic on subtasks without promoting them to parent tasks until Asana decides to ever add a trigger like Subtask is added to Task in this project or something.