Request Failed. We can’t load more tasks. Error on IPhone

Long lists on iPhone app will only partially load then get error at the bottom of the screen with an icon of a cloud with an X on it and the message, “Request Failed. We can’t load more tasks. Retry”

This occurs across projects and workspaces and it doesn’t matter if it’s a list or board. Simple lists only load 10 tasks but lists with sections seem to load more.

Asana iPhone App Version: 8.0.0
iOS: 13.1.2

Welcome to the Forum @BrandonM and thank you for taking time to report this issue!

I’m sorry to hear you are running into this issue. I can’t seem to be able to reproduce it on my phone.

I’d recommend to quickly re-install the Asana application on your phone to see if this resolves the issue! If it doesn’t, please let me know so we can investigate the issue further!

Looking forward to your reply!

Hi @BrandonM :wave:

I’m closing this thread since I haven’t heard back from you! Please, don’t hesitate to reach out if you need further assistance wit this issue. I’ll be more than happy to help! :slight_smile: