I have one user who is repeatedly getting the same notifications for their tasks today. About every 30 minutes, she gets a notification about tasks that are due. Anyone seeing something similar? Nobody else on the team has reported any issues. I’ve reached out to her for more info, can add details when I hear more, but curious if anyone else has seen anything like this.
I haven’t heard of this.
Are they inbox notifications? Or comments added to the task?
Screenshots would be helpful.
They look like they are coming from her browser:
This is a task that was assigned to her last week—she’s been getting the same notification repeatedly.
She disabled browser notifications & is still seeing them, so I’m at a loss.
I’m the user in question. I’ve even tried using “Disable notifications” from the pop-up. I’m STILL getting them!
Extra weirdness: it starts when I open my browser (Mozilla). I tried turning off the Asana plugin int he browser, but that didn’t fix it either.
That is odd…
Best would be to contact support. This post describes the best method currently if you are having trouble logging in.
Hi everyone, it looks like the length of the thread is causing some confusion, so I’ll close this topic and highlight the workaround currently in place to make things clearer.
Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place.
In the meantime, please kindly use these workaround solutions to get in touch with Support:
Option 1: Access our Help Center in an inc…
In the meanwhile I’d suggest trying to log out of Asana in Firefox. If that works maybe switch to the desktop app or another browser for Asana.
