Reload Issues - Partial Outage

Good Morning.

All of a sudden, my Asana gave me a box and said I needed to reload. When I hit reload - it through up that I needed to contact support and give them a weird phrase about 23 magenta bobcats.

I went to the bot and asked to start a support ticket with the odd phrase.

Can anyone help me get my Asana back?

Thank you!

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Yep, looks like a partial outage. This page is helpful :slightly_smiling_face:

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I’ve been having several issues today with either reloading times, slow updates, etc…now it outright says the content is blocked.

Is there a way to know if their server is down? Is this an Asana thing or my IT thing?

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I think there’s a server outage, I cannot access Asana at all.

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You can check Asana status here: Asana Status

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I am suddenly experiencing my Asana is not loading up. Need an asap solution as the whole organization is facing the same issue.

Hi everyone, I can confirm that we are currently experiencing an Outage, and as @Herve_Buisset mentioned, we’ll be sharing updates in our Status page.

My entire team is experiencing this issue as well. They fixed it for a brief time but the site when down again about 15 minutes ago and hasn’t come back up.

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Perfect…exactly what I was looking for…thanks!

Experiencing the same and I have pending tasks to be created.

Also down in germany.
Error Page says: Contact Support with following sentence … .
But i can’t find the right page or chatbot to contact any support …

ok, asana is back again.

Asana wasn’t working the whole of this morning but it literally just started working.

Thank you for confirming :slight_smile:

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Hi everyone, apologies for the trouble. We are currently experiencing availability issues and our Developers are working on a fix. You can follow the updates on status.asana.com.

Update: Asana is slowly recovering and it should be 100% back soon. Thanks for your patience!

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Same here, but it looks like it just came back up!

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Thank you Vanessa.
I see Asana is operating functional.
Thank you for the immediate response

Hi and thank you. Do I need to report my outage on this page?

I’m sorry - I have never experienced this issue before.

Hi @Kerry_Garner, no, you don’t need to, since it’s a widespread issue and not account specific. The fix will work for everyone :slight_smile:

The status page is just to check the progress of the fix.

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Hey all – Asana’s back!!!