Recurring Tasks copied to a new project and now they duplicate incorrectly

#1

I copied recurring tasks to a new project and now when the user marks as complete they duplicate but for the same day. When the user marks as complete a second time, they then duplicate correctly for the next due date.

Steps to reproduce: Unsure as it is not every task nor every user

Browser version: Chrome

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#2

Hi @Claire_Graham and my sincere apologies for the delay in responding to you!

This does sound strange indeed! In order to troubleshoot this issue, we would require information that can’t be shared in the Forum, so I would recommend reaching out directly to our support team following these steps. In order to speed up the investigation process, please make sure to provide the following information:

  • A link to this conversation, so you don’t have to re-explain everything
  • The URL of one of the original task
  • The URL of the matching duplicate task

Again, so sorry for the trouble and apologies for not being able to help you further via the Forum!