Thanks Christian and Neal… I got my hosting company to follow the instructions and it resolved the issue. Thanks very much!
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This worked brilliantly - thank you!
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Hi. I have trouble with sending task via email from our company domain. I´d like to send a task to specific project (x+project ID@…) and getting the following error " 511 Sorry, no mailbox here by that name (#5.1.1) (in reply to RCPT TO command)".
The only a way is to send to “My Tasks” x@mail.asana.com.
Any suggestion? Thank you.
Hi There. I’m trying to create new tasks in Asana or reply to an existing task comment via email but I’m getting this error message
“We couldn’t process your email because it was sent from a server that is not authorized to send emails for my domain.com Please contact your email admin to update your domain’s email settings.”
I’m using G Suite for emails.
Neal’s link doesn’t seam to work. You can easily reverse check DNS here reverse dns lookup. No worries, it’s all the same free tool, and it works as it should.
We’re using Office 365 to host our email and we’re experiencing this issue. Has there been a fix identified for O365?
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Wow. I am having this issue now, 2.5 years later and am NOT using an alias. I am sending from the email addresses associated with my Asana account. The email is signed by my domain. I have zero trouble emailing anybody else or using any other software. But Asana cannot process my emails - one of the major reasons we chose Asana. And I have spent the last 5 days on wild goose chases courtesy of Asana support. It appears that Asana just doesn’t play well with G Suite and they clearly cannot (or will not) figure this out.
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Still having this issue here, very frustrating…
Hi @Emmanuelle_Berthon, welcome to the Asana Community Forum and sorry for the trouble here! If you are still experiencing this issue, I recommend you to contact our support so we can investigate further: How to contact our Support Team ✉