I have had the Asana add-in for years with MS Outlook (desktop) and have never had an issue. Yesterday and all the years before I’ve never had a problem creating a task and assigning it to an already created project. This morning when I went to create a task and assign it to a project, none of my projects are there when I “search for project”. I have rebooted, uninstalled the add-in, and added again, deauthorized the add-in from asana side, and then reauthorized and I am still having the problem. Any ideas?
Hi @Leesa_Finley, welcome to the Asana Community Forum! Could you please confirm the following:
- What version of Outlook do you have?
- Is the issue happening just you or the whole Organization?
If you are currently part of more than one Workspace or Organization, could you check if your Outlook add-in is set for the correct space? You can do this following these steps.
Well, easy-peasy, Emily! Somehow the workspace had changed so your FOLLOW THESE STEPS worked like a charm. All is right in my world again. Thank you!!