Running into an issue that hopefully someone can point to a suggestion for something to check for.
I created a donut chart that show projects where Person is a project owner, colored by Team. The resulting Donut Chart is 6 projects all in the same team. Great!
When I click on that donut to view the projects we only see 5 projects.
Thanks for any help you can provide!!
Hi @Will.S
I tried to replicate the issue but could not. I tired with many users as well.
Question please: is this issue only to you or do others accessing this report also have the same issue?
Rashad
You could share the dashboard/chart and have the project owner click the same segment and see if they can see all six, then check the permissions for the one you can’t see; maybe you don’t have access? Just a thought…
Thanks,
Larry
I’ll try that when they’re next online! thanks for the idea! But in theory if I created the chart, and I don’t have access to it, I shouldn’t see it represented in the chart to begin with, right?
I can’t recall, but I think it will report on it if it can do so without revealing any information you shouldn’t see. So, if I recall, the answer to your question is no. Which is helpful for reporting accuracy, but confusing because of what you ran into!
Just confirmed, no dice.
Person listed as project owner only sees the same 5 projects but 6 project wheel that are in the screenshots.
I think you’ll have to check with Support then.
Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.
Sorry,
Larry
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