Use Case: Our organization’s finance team needs to receive and process invoices, but the invoice receipt email address does not require an Asana seat/license
Current Setup: requires that the invoice email be an existing Asana user using one of our organizations’s seats.
Ideal Outcome: Option in the Admin Console for the Billing Admin to set a separate non-user email address to receive invoices and billing-related communications
Hi @Maria_King , without understanding the specifics of your workflow, you could try creating a rule with an External action to send email (via Gmail or Outlook), including attachments to any email address, which does not necessarily have an Asana account.
@Maria_King - Are you trying to change your Asana billing owner to a non-Asana user so they can receive the subscription invoices Asana issues to your organization…
Or are you trying to accomplish a workflow where invoices (unrelated to your Asana subscription) are associated with tasks in projects and those invoices get emailed or something to your finance team so they can act on them?
I don’t think I’ve ever tried to change the billing owner in the Admin Console…but I would like to change it to an email that isn’t associated with an Asana user as well.
