OneDrive picker does not load on Asana Desktop app

[Nuno_Almeida]

The OneDrive picker is working on the browser but not on the desktop app.
N

[Rebecca_McGrath]

Hi @Nuno_Almeida, thanks for flagging this

This has been confirmed as a bug by our Product team and they’re currently working on a fix. I’ll let you know as soon as this is resolved.

Thanks for your patience

[Rasmus_Slot_Nielsen]

Thx please let me know also since we have the same problem

[anon77898604]

Following…

[Rav]

Briefly describe (1-2 sentences) the Bug you’re experiencing:

The new Asana desktop apps are great! However, on both Windows & Mac OS X platforms, the OneDrive / SharePoint file picker doesn’t load. (But it works perfectly in the browser).

On clicking OneDrive / SharePoint, it’ll open a blank popup window and display an error inside the Asana window.

Steps to reproduce:

Attempt to attach a SharePoint / OneDrive file in the desktop versions of the app.

Browser version:
N/A

Upload screenshots below:

[Rav]

(As a new user, I can only embed one image at a time).

[Rav]

(As a new user, I can only embed one image at a time).

Steps to recreate the issue:

[Rebecca_McGrath]

Hi @Rav, welcome to the Asana Community Forum

This has been confirmed as a bug by our Product team and they’re currently working on a fix. I’ll let you know as soon as this is resolved.

Thanks for your patience

[anon77898604]

Something has changed in the past week but it’s still not fixed - now instead of a total app freeze I get a “403 forbidden” message. Anybody else?

[Marjolein_Wijnker]

Confirming this happens to me as well. First, the Microsoft login screen appears. After entering my MS credentials, I too get the ‘403 Forbidden’ error.

[Pascal_Matthys]

Same problem for me…

[anon14625056]

@Rebecca_McGrath

I am experiencing same issue of 403 Forbidden on Asana Desktop App, are your product team still working on it ? OR you have a fix published yet ?.

[Vu_Long]

Me too, “403 FORBIDDEN” error on App. On Internet Browser, it still works.

[Andres_Guevara]

I’m still getting this error. 2 months after.

[anon24868009]

Chiming in here to state that I am getting the 403 Forbidden error screen, @Rebecca_McGrath could you give us any updates on this? Thanks!

[Emily_Roman]

Hi @anon24868009, welcome to the Asana Community Forum and sorry for the trouble here! Unfortunately we don’t have an update, our team is planning to fix this issue with next Desktop app version update. We will post any news here as soon as we know more details!

[Ryan_Lent]

Hello @Emily_Roman,
Do you know when the next Desktop App version will be released?
Thanks

[george6]

Chiming in here to ask for a rough timeline on the update?

[William_Strickland]

Following to know when a resolution is reached.

[Giorgos_Noulikas]

Same problem here!