Notifications not working on Android when Asana app is closed.

[Aaron_Collett]

Briefly describe (1-2 sentences) the Bug you’re experiencing:
When the Asana mobile app on Android is closed, I don’t receive notifications on mobile from Asana. When I open the Asana app, I do get notifications. I have allowed notifications in my Android settings for Asana. This has been a problem for years.

Steps to reproduce:
Close Asana app, no notifications on mobile

Browser version:
Version 6.81.6

Upload screenshots below:

[Rebecca_McGrath]

Hi @Aaron_Collett, thanks for reaching out I’m sorry to hear that you’ve had some issues with notifications for some time now.

I suggest reaching out to our Support team so that they can go through your specific notifications settings with you and look into this issue further.

You can find our Support team by following these steps: How to contact our Support Team ✉

I hope this helps!