My teammember can only type in one letter into tasks

subtasks
tasks
bug

#1

My team member can only type one letter into a task or subtask. Asana will not let her type in any more characters. She can type in descriptions but not tasks. What can we do about this bug?


#2

Can you share the browser they are using? They are using the webapp and not a wrapper like Nativfier for example?


#3

My team-member was using internet explorer. After I posted this tread she started using firefox and the issue is resolved. But I think it’s good to know for your team because this shouldn’t happen on IE regardless.


#4

Hello Asana team,

One of my team member is facing the same issue and is able to type only one character into a field. This is very frustrating for the user.
Is there a permanent resolution to the problem? I have asked them to try a different browser for now. IE is the default browser we use in our company - it is difficult for the users to install new browsers or applications without getting the IT teams involved due to security policies within the company and this slows down our work to a large extent.
Would appreciate if you could advise of a solution

Thanks,
Nazia