Missing webhook events for tasks

Hi everyone,

We’re integrating with Asana using webhooks and sync over workspaces, projects, tasks and users for our customers. We have one customer that keeps creating tasks for a project in Asana, but it’s not appearing in our system. I’ve checked the logs and we don’t get the create event.

One example is for the task with gid “1152224421001089” which is part of the project with gid “16776995619125”. The first event we got was a change event on 04 Dec 2019 23:24:29.964, but the task was created at “2019-12-03T15:03:58Z”.

They only seem to encounter issues with this project in particular.

Any help is highly appreciated.

Thanks!