Missing a Project (our Level 10 meetings) after I changed teams and took a team member off

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1

Hello,

Last week I had to set permissions and saw that we had multiple teams, the set up was confusing and we had an old team member who hasn’t worked here in over 2 years. I removed him and assigned his task to me and archived his old stuff. I didn’t touch our projects. Today the team is missing their Level 10 Team Meeting. I can’t find it, it’s not archived. Any thoughts how I can figure out what happened? I assume that perhaps I don’t have access to that team and I can’t see it. But I am an admin. Thoughts?

2

Welcome, @Beate_Chelette1, and sorry to hear that!

I agree, the most likely scenario was the team you were in that offered you access to this project no longer has access.

If you’re on an Enterprise plan, and you area an Asasa Super Admin, you can use Work Access Mode to find this, otherwise, Create a support ticket: see How to contact our Support Team.

Thanks,

Larry

3

HI Larry, Thank you for that, it’s not an Enterprise plan, so I don’t have Work Access Mode.

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