Accidentally removed someone from a team and now he can't find his private board

I was going through and removing people from a team we were no longer using. Everyone was meant to migrate their boards over to another team. I proceeded to remove all the team members when one of them told me he had a private board on that team and he could no longer see it. I added him to the team again, but he still cannot find his board. Can someone help?

Hi @Nila_Phi1, welcome to the Asana Community Forum!

My hunch is that he is no longer project member and since the project was private is no longer accessible. Unfortunately I don’t have the tools in the forum to have a closer look at your team setup, I recommend you to contact our support team and share this information:

  • Team URL
  • Exact name of the project
  • URL of this thread so you don’t need to rewrite everything
  • Lastly, add the email address of the user in cc

I hope the issue is solved soon! Let me know if you have any other questions.