Over the course of the day on Sep 3, the portfolio workload view stopped appearing for me and my team. It would appear as usual some times, and other times we would see a completely blank screen. When we tried to access this view, it would begin to appear on screen for a few seconds and then the page would go blank. We tried refreshing the screen; accessing it from different paths; closing Asana and re-opening; and we tried re-starting our computers. For one person it seemed that the computer re-start worked, but then after some time the screen went blank again. We are on the enterprise plan and we are viewing Asana via the web app on Google Chrome. Can someone help?
Sorry to hear that. I’m not aware of other recent similar reports, so…
Try these troubleshooting steps (any that you haven’t already tried), then please create a support ticket: see How to contact our Support Team.
Thanks,
Larry
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