(iPad) "Login Error: You are already logged in"

[Patricio_Mendoza]

Hello, a User is unable to sign into Asana on her iPad. I reinstalled and updated the app & iOS; logged her out of her session from Admin portal but the error still persist. see attachment below.

[Niro_Cooke]

Same thing’s happening to me on my iPhone…

[Nao_Kumazaki]

Hi @Patricio_Mendoza and @Niro_Cooke Thank you for reporting it! Is this still happening? I filed this issue to the product team. Will get back to you once there is an update

[Niro_Cooke]

Thank you for reverting. I uninstalled and reinstalled twice and it somehow fixed itself. Thank you

[Patricio_Mendoza]

Thank you !! it worked !!