Inviting Guests to Projects

Briefly describe (1-2 sentences) the Bug you’re experiencing:
Typically when I use the “invite by email” function to invite guests to a project, their name immediately appears in the list of people who have access to the board. Yesterday and today when I typed in their emails they did not show up, and when they tried to access the board it says they do not have access.

Steps to reproduce:

Browser version:
Chrome

Upload screenshots below:

Hi @Ilana_Uemura, welcome to the forum and sorry for the trouble here!

Can you try to access the project permissions and confirm if the project is private or public? Your project will need to be public.

Please note that if the Guest is not part of your Organization, their name and email address won’t appear in the drop-down list.

Looking forward to your reply!