Invite do not get out

Hey Guys, we invited a new team member. But the invite do not reach the new employee. It is not in spam as well. We also tried the work around via sending a link, that does not work as well.
Do you have any ideas how we can solve that.

Hi @sven_wedig, thanks for reaching out!

In this case, I’d suggest reaching out to our Support team so that they can take a look at the invite. Our Support team has access to additional tools that we don’t have here on the Community team so they would be best equipped so solve this quickly for you :slight_smile:

You can reach our Support team by following these steps → How to contact our Support Team ✉

I hope this helps :slight_smile:

Hey Rebecca, thank you so much for your Feedback.

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