Briefly describe (1-2 sentences) the Bug you’re experiencing:
After “export\print” → “print”
Asana stops in printing screen and loss the Sync (see attachments below).
Browser version: Firefox 74 (64bit) and Chrome 80.0.3987.
I’m sorry to hear you are experiencing this issue. In order to better understand what might be happening can you please provide the following information?
Can you please try with an incognito windows and see if this issue persists?
Can you please confirm if you are getting the same error when trying to print a task or a different project in Asana?
Are you getting any error message?
Thank you Christian! Looking forward to your reply!
Can you please try with an incognito windows and see if this issue persists?
→ Yes persist.
Can you please confirm if you are getting the same error when trying to print a task or a different project in Asana?
→ I can’t print any project but the individual tasks can.
Are you getting any error message?
→ only the yellow top bar in my previous screen-shoot
Sounds like this could be triggering the issue. Just to verify this postulate, can you set your sorting to “None” and try to print your project? Are you running into the same problem?
Thank you so much for the additional details Christian! I’ve gone ahead and filed a bug with all info you have provided and @Natalia or I will keep you posted as soon as we have an update!
In the meantime, here is a workaround that might help:
Try to run a search for all task in your project and sort your search results by due date. Once this is done, click on the arrow just next to your search title, and select Print.
I know this is not as ideal and straightforward than printing your project, but it might be a good work around while we find a solution to this bug!