I deactivated my account by mistake and now me and all the other members have lost all data

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1

:light_bulb: Tip: When posting a question in the Asana Forum, please try to include:

  1. What you’re trying to do - Contact Asana support
  2. What you’ve tried so far - Ask members to activate my account but even their account has been erased
  3. What’s not working or confusing - Nothing is working!! Its like it disappeared, and deactivation means you must be able to reactivate

The more context you share, the easier it is for others to help! :speech_balloon:

This is a public forum best suited for general product questions, use cases, and tips—please avoid posting personal or account-specific issues like billing or data requests.

2

Hi @Laura_Losada1,

Have you filed a support ticket with Asana’s support? If not, see How to contact our Support Team.

They’ll need to help you there; the forum moderators do not have access to your account data to be able to do any reactivation, etc. here.