I can't open the page https://app.asana.com/0/my-apps because of Luna DB error. What to do?

Asana Community Critical Bugs Closed
1

Hi Asana community!
I have a problem

Briefly describe (1-2 sentences) the Bug you’re experiencing:

my Asana is crashing on the page
https://app.asana.com/0/my-apps

and return in browser console from different latest browser the same error

in Firefox

Uncaught Error: Killing session because: LunaDb server crashed too many times. Most recently: Unexpected internal error

in Chrome

bundle.js:42833 Uncaught Error: Killing session because: LunaDb server crashed too many times. Most recently: Unexpected internal error

Steps to reproduce:

My team can open the same page and I can’t

Browser version:

Version 116.0.5845.141 (Official Build) (64-bit)
Firefox 117.0 (64-bit)

What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Basic

Upload screenshots below:
Screenshots with console errors added to Google Drive
https://drive.google.com/drive/folders/1mnDOC0gjAzq4fWov4mFz2JnTRMFkc139?usp=sharing

2

It works for me indeed :+1: if it really crashed, I can bet the error was raised to the team directly, maybe check again in a few hours? (SF is sleeping right now)

3

Hi @Igor2,

I’m closing this bug as you haven’t followed up and likely aren’t experiencing this issue anymore. Please let us know here if you continue running into trouble.