I can't log in to the App

I can’t log in from the app. I have deleted and reinstalled the app on my iphone. It says login error - There was a problem logging you in. I logged out my account on my macbook and logged in again using the login with google option. It works fine. I can’t log in to the app the same way. Help!

Hi @hellosaraflowers and thanks for the report!

I’ve a few question to get us start with:

  1. Are you able to login with a password, or have you always logged in with Google?

  2. If you can log with a password on your laptop, can you give it a try on mobile?

  3. Also, I know it’s not an easy one to test, but I’d be curious to see if you’re able to log into your account from a different mobile. There low chances the issue is related to your device, but knowing it doesn’t work on another device would definitely exclude this option.

Looking forward to your reply!


I managed to get in but not sure how exactly… Thank you for trying to help!

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Oh, that’s a great news, thank you for letting me know! If you ever run into trouble in the future, feel free to reach out, we’ll be more than happy to help!