I can't access my Admin Console

Briefly describe (1-2 sentences) the Bug you’re experiencing:
I click on “Admin Console,” the page loads, and then I get an error message saying the page needs to be reloaded. This does not go away, no matter how many times I reload.

I have done all the troubleshooting, it has not helped.

Steps to reproduce:
Click on Admin Console.

Browser version:
Firefox 75.0

Upload screenshots below:

You’ll have better luck with the support I believe because they might be able to look at the specific error you had

1 Like

Welcome to the Forum @Michael_Tucker and sorry to hear you are experiencing some inconvenience here!

I’ve gone ahead and filed a Bug for the team to investigate this issue! I’ll make sure to keep you posted as soon as I get an update!

Apologies for the trouble and thank you for your patience!

Hi @Michael_Tucker!

I just got an update from the team who has pushed a fix for this and you should be able to access your admin console without any issues.

Closing this bug for now but please let me know if you continue to experience difficulties and I’ll be more than happy to assist you further!

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