I have configured the integration between Asana and ServiceNow, which enables the creation of projects and tasks in Asana whenever they are created in ServiceNow. I am now looking for a way to create projects and tasks in ServiceNow whenever they are created in Asana. Can you please guide me on how to achieve this?
That’ll be up to you to work out; that’s beyond the scope of this forum (or my knowledge!).
There are a couple of ways you can know when projects and tasks are created in Asana, so you can write them to ServiceNow:
Use the Events functionality; poll Asana periodically to detect what new-project and new-task events have occurred since you last polled; or
If you need close-to-real-time updates to occur, you can instead use the webhooks functionality; it still gives you events but you’re notified in near-real-time; or
If you don’t want to mess with setting up either of the above, you could use an external app like Zapier or equivalent to do that work for you, and create a Zap or equivalent based on Asana new-project or new-task events.